Position: Technical Trainer
Department: Educational Services
Position Reports To: Service Manager
Date: May 27, 2010
Position purpose (general summary of this position):
Instruct customers (Internal/External) in the Operations, Application and Maintenance of Speedline products. Develop instructional courseware to support the technical training group activities. Develop training material in support of the technical training group activities.
Education required:
- BS in Industrial Technology/Engineering related sciences, or a related field.
- Minimum of 3-5 years experience in delivering technical training material.
- 3-5 years experience in Electro-Mechanical service, sales or training.
Skills required:
- Above average experience with PC based word processing and desk top publishing
- Demonstrate the understanding of Task Analysis, Objective Development, Testing Mechanisms, Course Development,, Pilot development, Assessment and Conclusion
- Experience in “Customer Satisfaction”, “Customer Sensitivity” and possess strong people skills
Essential functions of the job (responsibilities):
- Conduct training for customers using curriculum, instructor guides, and course material provided by Speedline educational services.
- Training in the areas of maintenance, operation, and SMT applications.
- Conduct course follow-up interviews with former class participants to determine areas for improvement, and then forward to appropriate educational services personnel.
- Develop course curriculum, as requested to cover areas outside of Maintenance, Operations, and applications.
- Provide feedback to engineering personnel on opportunities to improve functionality and serviceability aspects of equipment.
- Develop training materials in support of technical training.
- Provide sales demonstration support for customers considering a purchase.
- Assist customers in the resolution of applications related issues, be they problems, or exploring areas to increase productivity and effectiveness.
- Conduct task analysis with customers to determine what other training needs exist, and then forward results to education services.
- Represent Speedline as a true professional demonstrating pride in self, as well as in our organization.
If you are interested in this position, please click here to send your resume.
Position: ERP Applications Manager
Information Technology
Position Reports To: Worldwide Controller
Date: July 21, 2010
Position purpose (general summary of this position):
This position requires a hands-on Information Technology Analyst with the ability and willingness to apply their skills and problem solving abilities across a range of applications and systems. Serve as an internal consultant for users and business processes; analyze user requirements and problems, propose practical solutions. This position will function as the ERP Application expert supporting the businesses policies, procedures and processes. Working in a small company environment this position will work closely with all levels of staff, including senior management and general users.
Skills required:
- Information Technology support of a manufacturing environment; supporting Engineering, Manufacturing and Financial applications and processes
- Experience in Mfg Pro (QAD) ERP system including ability to query data, upgrades, report development, data migration and assist with day to day operational activities
- Experienced with Sequel Server/database management, TRAX, Sales Force, MS Office, Notes, Flintfox
- Project management; the ability to manage and organize multiple priorities
- Problem analysis and resolution in both a strategic and functional level
- Employee / user training and development
- Strong customer orientation; excellent interpersonal and communication skills
Education required:
Bachelors Degree in Information Technology or related field and 5-7 years of related experience
Essential functions of the job (responsibilities):
- Support the users of the companies EPR system; report development, extracting data, coaching and training of users.
- Recommend, plan and maintain the various information technology solutions to support and meet the company's objectives.
- Provide project management skills and team participation when needed to guide the company through the implementation of the ITW Toolbox and all simplification efforts. Identifies opportunities for improvement in business processes.
- Documentation of IT processes and procedures.
- Ensures users / customers are provided professional, courteous and timely support and service
- Providing back-up assistance as required for other IT positions. Works with other IT staff and employees to research problems and find solutions.
- Other special projects as required at the direction of the Controller
- Maintain a neat, safe and orderly work environment.
If you are interested in this position, please click here to send your resume.
Position: Software Engineer IV
Software Engineering
Position Reports To: Software Manager
Date: August 16, 2010
Position purpose (general summary of this position):
Develops advanced software control systems by applying methods, theories and research techniques to the investigation and solution of complex technical problems.
Skills required:
- Expert programming in 'C++' in a Windows environment using MFC
- Strong experience using Object Oriented design methodologies.
- Experience with the design and development of projects involving software-controlled electromechanical system.
- Experience using standard software requirements definitions methods. These include data flow diagrams, state charts, class diagrams, sequence charts, etc.
- Strong team player qualities including initiative, communication, training and coaching skills.
- GUI design and development experience is a plus.
Education required:
Degree in Computer Science or Engineering and 10 years of industry experience as a software engineerr with at least 4 years of experience with capital equipment systems development
Essential functions of the job (responsibilities):
- Analyzes, evaluates, and plans method of approach and organizes means to achieve solution of complex technical problems.
- Provides project progress and evaluates results in a group environment.
- Provides technical consultation to the engineering staff.
- Recommends corrections in technical applications and analysis.
Physical requirements and working conditions:
This position requires 90% sitting, 5% standing, 5% walking and occasional lifting up to 24 pounds
If you are interested in this position, please click here to send your resume.